AND DON'T TELL ME TO TOILET TRAIN THE ANIMALS. These cookies track visitors across websites and collect information to provide customized ads. It seems unconscionable that your company provides no remedy for this deficiency-allowing a part that probably is worth less than five dollars to turn an appliance worth hundreds into a useless piece of junk. NEVER BUY FROM BISSELL, If I could I would rate 0! when I expressed that it seemed THEY should be the ones worried about getting in touch with fedex and that they should refund me or offer to resend the product. In short, the two companies are not related. On the weekends, we are out celebrating life and making memories with our friends and families. little green machine by Bissell when turn on is running but will pump the good water down the line to clean your spot , I have only used twice on carpet and it stopped working, I cannot find my bill of course bought last year from Canadian tire and of course they wont take it back. BISSELL makes vacuums including upright vacuum cleaners and other cleaning solutions, created the 1st vacuum cleaner. This is the employer's chance to tell you why you should work for them. Horrible quality. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Custservice provides contact details for leading companies and websites. Thanks -rct. Want someone to take me step by step to fix problem. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Extremely poor product. Bissell produces such cleaning products as vacuums, carpet deep cleaners, cleaning formulas, steam cleaners, sweepers, mops and brooms. Or take a look at the CenturyLink Phone Number page. It has been over 30 days since purchase. Seriously? I took it to a repair shop but they said they do not work on it. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. A clean home is not just nice to look at or live in, but for a person with allergies it can be terrifying, and at times, life threatening. On cleaning formulas: cleaning formulas do not contain serial numbers. Bissell will not honor warranty and the dealer ( Wal-Mart ) says to call Bissell and when I did so Bissell cowardly refused to stand by their product !! We make it easy to file a formal complaint against Bissell online. And you can click here if you want to compare all the contact information we've gathered for Bissell. I WOULD LIKE A REPLACEMENT SINCE I'M ON FIXED INCOME AND CAN'T AFFORD 89,00 AGAIN. I didnt get a email stating change made to order or refund status. We have the mailing address, phone number, and email address listed below. While choosing a carpet cleaner, you could choose from one of two varieties upright carpet cleaners and portable carpet cleaners. Leave a feedback or report inaccurate information using the Comments form below. never delivered. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. closer and then farther away. You could choose from pet vacuums, bagged vacuums and lift off models all of which can easily clean multiple surfaces. Customers can contact Bissell on the companys Twitter account: click here. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. That is disgusting!!!!!! I Was Speaking To Pearl And I Dont Want To Be Connected With Just Answer I Want To Talk To Some So today, I attempted to replace the belt and in doing so was unable to align the geared belt as instructed. You list the part as 2031093(2 pack).. I was given a Spotbot pets A power belt broke on me and I reported it and you company graciously supplied a replacement belt and roller. Bissell sells its products under Woolite, Pawsitively Clean, and BigGreen brand names. All the information on this website is gathered from the companies websites, social media and customer feedback. They accept all major cards. Broke in under two months of extremely light use! Can som oone reach to me and help. ordered the Big Green Clean machine. I have spent way too much time on trying to get this issue resolved my impression was that BISSELL was a brand you could depend on clearly a waste of money and worse time. Or take a look at the CenturyLink Phone Number page. Claim your profile to access Trustpilots free business tools and connect with customers. I want to thank you for my wonderful Bissell. after having me hold for a long time I was offered a refund on the machine but not able to return the cleaning liquids that I ordered at the same time for the machine. I don't need the roller but do need a belt. IT IS NO GOOD YOU WRITING AND TELLING ME TO USE THIS OR THAT. Nice work Bissell. If you are a pet parent, you can be confident that Bissell will have the perfect product for you to ensure that pet shedding does not hamper any member of your family. When one thinks of floor care, the one name that immediately springs to mind is Bissell. Were the other two belts the Ive never had such an appalling lack of customer service for a clearly faulty and expensive machine. Company was founded in 1876 and it is headquartered in Grand Rapids, MI. Instead, please enter the full number from the UPC code. Simply use our free form and your feedback will be instantly forwarded for review. Find below the customer service details of Bissell. Never again. next time i wanted to use it. Bissell has been lending a helping hand to families to clear up the aftermath of great parties, get-togethers and even daily mishaps big and small. I need to speak to someone who can help me with the rug cleaner without having to pay for help!!! Do not buy this product Bissell Pro-Heat has been nothing but a problem machine ! Please keep sharing your experiences so we can continue to improve this free resource. Bissell customer service contact number: 800-237-7691. If you think this information is inaccurate or know of other ways to contact Bissell please let us know so we can share with other customers. Im so happy. So then I called to order it thru Customer Service on 2 separate occasions. You are cowards and thieves. Here are 8 tips for writing great reviews. Why isn't there an option to speak to a CUSTOMER SERVICE agent for customers without an account? This is Bissell's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bissell agent. I called him and he gave me a fictitious information. No complaints about it at all. Necessary cookies are absolutely essential for the website to function properly. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Company offers free shipping on vacuums, deep cleaners, steam products, sweepers, mops and brooms. I have had it just over 6 month between i got it, and i wanted to use it second time. About Bissell We respond to emails within one business day. High deductible plan offered to all employess., Offered, but never required this benefit.. I have a Bissell Crosswave that has been making dreadful noises and is still within its two year warranty. I am trying to register my Bissel Perfect Sweep Fl Have a proheat *x revolution pet deep cleaner series ****, model *****,***** getting no spray, No spray at all. Thank You I have tried to use mine 4 times and I get no soap to come out only the tool will work. Although the product (hand held spotclean proheat carpet cleaner 36981) was purchased just over 3 years ago & had only used it about 4/5 times the spray trigger button has ceased to work.I have to contact a third party for it to be repaired who have quoted 95 including collection absolutely crazy when I can buy a new one for a few pounds more.Furthermore it doesn't look easy or possible to order & replace the part myself. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Bissell also has a line of air purifiers in different sizes to suit small rooms, larger rooms and offices. The company does not provide customer care by email. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All Customer Service Representative Salaries, average salary for a Customer Service Representative is $34,693 per year in Grand Rapids, MI. Wi-Fi Connected Product Support Only: 844-383-2630 Contact Bissell by online chat: Click here. We had purchased a bissell hand held rechargeable pet hair eraser model 1782 in January 27th 2021.Granted it had a 1 year warranty, but with seldom use and recharging per instructions it wouldn't charge or operate after 18 months and customer service would not do anything other than give me 20% off of new product!Forget it not a reliable product! 2004-2020 I contacted customer service. Get immediate Bissell support from HelpOwl.com. It cost me 200.00.I have the receipt. For the hard floor areas in your house, you could opt for the Bissell steam cleaner and you will be assured of perfectly shiny hard floors without going through the hassle of using a mop and bucket. Its usually on the lower back or bottom of the machine (for Lift-Off models, remove the Lift-Off pod to find label) or behind the cleaning tanks. In total, Bissell has 1 phone number. While 800-237-7691 is Bissell's best toll-free number, there are 2 total ways to get in touch with them. I called to have them cancel one of the payments. Very disappointed and will not buy a Bissell again. The average salary for a Customer Service Representative is $34,693 per year in Grand Rapids, MI, which is 48% lower than the average BISSELL salary of $67,246 per year for this job. All reviews are published without moderation. Please let me know what to do. Reached a real person! Save my name, email, and website in this browser for the next time I comment. It's not always clear what is the best way to talk to Bissell representatives, so we started compiling this information built from suggestions from the customer community. It will not spray out clean water from the main machine. It broke. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. While 800-237-7691 is Bissell's best toll-free number, there are 2 total ways to get in touch with them. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Undefined cookies are those that are being analyzed and have not been classified into a category as yet. UNABLE TO CONTACT YOU BY TELEPHONE? BISSELL is proud to celebrate 145 years in business. Thank you for the information. By clicking Accept, you consent to the use of ALL the cookies. The representative said "Please allow me to see if FedEx automated service will connect me with a representative.Please remain with me." I bought my 2nd Bissell Vacuum in less than a year and they have both quit working. It would not take it. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Love my Bissell steam cleaner. BISSELL, All Rights Reserved. The estimated additional pay is $25,117 per year. During my search, I have seen that many other people have experienced this identical problem. Nothing Ive ever had from this company works for very long. Bissell customer service postal address: 2345 Walker Ave NW, Grand Rapids, MI 49544, USA. I WILL NEVER PURCHASE ANOTHER BISSELL PRODUCT #RIP OFF#TROUBLE#WASTE OF MONEY#ANTI AMERICAN MADE IN CHINA, A few months ago I bought a vacuum cleaner at Walmart when your bissell's the kind with the canister and it just didn't work and have part so by the time I took it back they said it's too late to return it or exchange it the same day I bought another Bissell the old-fashioned kind with the bag the one I bought first I still have the receipt somewhere I threw that I can hear away eventually cuz I was tired of carrying it around in my car no I'd like to get reimbursed somehow I'm really mad at myself for letting this happen and I'm at Walmart so I like your new got the new one I got. You can help! It's especially helpful this time of year heading into our busy season," said Kate Turner, customer service and community outreach manager at the Ingham County Animal Control and Shelter. Can't get the upper body to come apart even though the video I watched says it easily pulls apart after removing several screws good luck with that the only way that thing is coming apart is if the plastic is cracked and broken up so I still cannot access the lever that is supposed to control the water spray.. Find free Bissell manuals and user guides available at ManualOwl.com. Additional pay could include cash bonus, commission, tips, and profit sharing. I was thinking the vac was trash the auction was gone because of the opening the broken latch created. United States, Support I need a receipt! they insisted that due to safety issues the liquids would not be returnable or refunded. Okay, I downloaded the address, found the local UPS drop off point and took the parcel to the drop off point, only to be told that it was not sufficient and that I needed a barcode. Machine stopped working after just 6 uses, 2 months later Im still not getting any help from them, no responses to emails absolutely awful service. All I can say is that if you can get through the call centre rubbish, the repair team seem to work very well. I would not purchase from them again. I am going to throw in garbage but was asking what else I might be able to do? Experienced poor customer service? Disclaimer: custservice.org strives to keep its information accurate and up to date. Neither time did I receive those confirmations and of course I never received the products. Where can I get a replacement belt for my newly purchased Bissel Powerbrush Pet XL *Mod wondering when I will get my ordxer, I don't have my order*. I attempted to order the "Bissell Pet Pro Deep Cleaning Kit" on the website with a 50% coupon. Check out the latest BISSELL Jobs, If youre anything like us, you are enjoying a busy but vibrant life, pausing often to appreciate the crazy, beautiful moments and pausing More. it is now 7 days past when the item should have been delivered. It is mandatory to procure user consent prior to running these cookies on your website. *i 'd forgotten to repl We took our vacuum to the place they told us too they said it's not fixable what should we do. My father bought 4 Pro Heat Pet Turbo carpet cleaners for My mom brother sister and I for Christmas 2021. Customers can contact Bissell on the companys Facebook page: click here. They requested a picture of the part and a picture of the sticker with model etc from the vac and the approximate purchase date. - OK so it's a belt. We use dedicated people and clever technology to safeguard our platform. the model number is actually called an item number. Tune in for the Puppy Bowl pre-game show, as it will BISSELL is proud to celebrate 145 years in business. All the contact details are presented without warranty. We've created these shortcuts and apps to try to help customers like you (and ourselves!) After many hours online and on phone, problem still not solved. Bought a Spotcleaner pro. Itll be helpful to have your machines model number on hand. The life and legacy of the apostle Thomas were a shimmer of myth and fact that sent Tom Bissell across oceans and down alleys; he scribbled notes with a high fever and cried with dysentery and diarrhea in a church bathroom on a mountaintop in India. Once you have a purchased a product, register same online to keep track of warranty and servicing. Here are 3 official ways, 3 ways to apply for a birth certificate in Italy, How to cancel or deactivate TalkTalk account, Top 3 ways to contact TV cook Nigella Lawson, Steps to activate SpeedTalk Mobile prepaid SIM online, How to apply birth certificate in Germany? I Called about this issue and now I have to ship one of them back at my own expense. Thankyou for your help and returning any information., Cathy. Worst customer service ever! As we celebrate our rich legacy and heritage, we also recognize that we earn the respect of our customers every day through the hard work and diligence of our valued Associates around the world. Please help. I don't expect a product at this price bracket to develop a fault within such a short time. But opting out of some of these cookies may have an effect on your browsing experience. On my end the tracking says it is on the way back to them and was never delivered. I was going to buy another one but now will buy from another competitor instead. We also use third-party cookies that help us analyze and understand how you use this website. It was a little bit on the expensive side, but you get what you pay for. Used it one time on a car seat. !Arlene S. Just purchased the Bissell PROHEAT2X Revolution Pet Carpet cleaner used it yesterday and today my carpet looks the same.Will be returning this product and I did pair it with the advanced stain and odor and the deep clean. IT HELPS WHEN MY YORKIE HAS ACCIDENT-I HAVE TO PULL OUT BIG HOOVER CLEANER AND IT'S HARD TO CLEA. It makes lots of noise but doesnt actually clean anything. Rather than trying to call Bissell first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. I have only have this vacumann about 3 months. Horrible!!!!! Still not getting the service you need? CS will not refund, says re-ordering. Verification can help ensure real people write reviews about real companies. While here, don't forget to rate your customer service experience, add comments and find the latest Bissell customer service news. !After contacting Bissell again and again I have finally received a barcoded label and have been able to return my faulty crosswave.I wait to see what happens next, I simply do not trust BissellFollowing my review, my Crosswave was collected and returned in super fast time. Great Clips, Any time fitness COLINDALE Very bad costumer service ! The last one was labeled P/N 3031120. after much time I got a message saying that I was correct in what I informed them a week ago, that due to multiple labels it was being sent back to them. In case of sale of your personal information, you may opt out by using the link. Bissell is ranked 274 out of 1987 in Appliances and Electronics category. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2022 Customer Care Contacts. The information provided is from their perspective. Poor quality, Short product life, Customer service is atrocious, Quality of either machine, Does not work. DO NOT BUY THE BISSELL CROSS WAVE CORDLESS. Ordered today *********** machines in error only need one machine..did not realize un Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Do you have something to say about Bissell? Sue Kubica. Supplement the carpet cleaners with specially prepared formula and stain removers, and you will be assured of total cleanliness. Dear lord why are they making this impossible to get ahold of someone! They are sending me a new part! _____. It was repaired with a new motor installed and now appears to be working well. My question is : It was not listed in the replacement parts on their website. It was broken. So no warrenty 200 euro down the drain. Also company has offices in Australia, Canada, China, New Zealand, Russia, Taiwan and United Kingdom. Companies can ask for reviews via automatic invitations. Learn more about our products, culture and history: https://lnkd.in/ge3FTuxf Join #TeamBISSELL: careers.bissell.com, Learn more about the BISSELL Grand Rapids office. Low and behold it was not taken off. This company will waste your time and steal your money ! In case of mistakes or missing data - please help us to remain accurate by sending us your feedback. Bissell is not what it use to be at all. This category only includes cookies that ensures basic functionalities and security features of the website. As we celebrate our rich legacy and heritage, we also recognize that we earn the respect of our 18 comments on LinkedIn. They also have special expertise in products that clean up microscopic mites that cannot be seen with the naked eye and hence stay undetected causing irritation and allergies. Second order gave me the confirmation page and email immediately after placing the order. My daughter was showing it off and I have to say it works amazing. Even though I have only used the new unit a handful of times it has already stopped working properly. was the one you previously sent the wrong belt or is the equivalent ro the 2031093. I decided to call you but you are cowards and don't give a phone number. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. It is always getting clogged pet hair is always collecting on bristles. !And now that it is just out of warranty they do not help I have rang them every week since January and no response to resolve my issue to fix the machine!!! We ordered one on line from Bissell and the service rep looked up the numbers and assisted with the order. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or CenturyLink. The Belt part no weas 3031120. What happened? I attempted to do this only to be informed by UPS that this was not so and that I would be charged for collection! On machines its on a white label like this. The air purifiers will ensure that your spaces are dust and pollen free and have clean air for the family. It worked! Terrible product, worse customer service, no refund after 2 months - constant stalling by their off shore service team - even saying they can't read an email because the text is blurry - every step of the refund process is designed to make you give up - have just launched a small claims request. Here is a sample: Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. He figured out everything for me and made my experience stress free! WALMART CAN'T HELP AND WE TRIED YOUR EMAIL ON CHECKING PRODUCT DIDN'T HELP. I just got an email saying both orders have been processed and are being shipped to my house. Its too late to return to store as its been 6 months. This phone number is Bissell's Best Phone Number because 3,204 customers like you used this contact information over the last 18 months and gave us feedback. Phone support hours: Monday-Friday: 9am-9pm ET Important information, contact forms and other customer support options on the Bissell website: Visit site. Contact the customer service of Bissell by your preferred channel: Phone, website, email or social media accounts. Locate the Bissell corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Copyright 2007 - 2022, ContactHelp.com. Analytical cookies are used to understand how visitors interact with the website. Read this guide, Hisense Appliances Customer Service Contact Details, KitchenAid Customer Support Contact Information, GE Appliances Customer Support All the Details, Whirlpool Customer Support Contact Information. Your input helps Glassdoor refine our pay estimates over time. I tried cleaning out hose running water through No Luck . Have an idea for Bissell? Its usually on the lower back or bottom of the machine (for Lift-Off models, remove the Lift-Off pod to find label) or behind the cleaning tanks. Don't say buy another I can't afford another .What can be done about this. Just as she finished the 1st carpet 10x10 the brushes stopped working. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $74,723,Customer Service Associate salaries with median pay of $61,991,Call Center Representative salaries with median pay of $51,228,Financial Services Representative salaries with median pay of $78,046. This website uses cookies to improve your experience while you navigate through the website. I will never order from bissell again! And you can click here if you want to compare all the contact information we've gathered for Bissell. The upper clean water tank is stuck on my Bissel Carpet Cleaner. Now they say it will be about 2+ weeks until I receive the refund. Will never buy from Bissell again, any help for a problem is non existent. The Bissell range of floor care products include carpet cleaners, vacuums, sweepers, steam cleaners, Air purifiers, pet products and Febreze freshness products. My attorney told me to file a fraud charge because that is exactly what this is. I want a receipt emailed to me for the spin wave mop I ordered. Why not down the toilet or outside?. I searched for the belt part on the cpu. Al Phone: 1-844-383-2630 (wi-fi connected product) Pair them with the special Bissell formula and the power packed brushes and fittings, and you will find your carpet spotless and even the most stubborn deep stains vanish from sight. I didn't think these things wer suppose to happen. For more queries or complaints, you can reach out to the Bissell customer service. Sad that a simple order cannot go through. Hours: Mon-Fri 8am-10pm, Sat 9am-8pm, Sun 10am-7pm EST; best time to call: 9am, My vacuume did not com with a cercval wand which suctions cracks up, I'm waiting on a charger for my Bissell hand shampooer should have been here but isnt. I would not call this customer service and after spending $500 I would expect a bit more effort. This is terrible for the price. No big hassles finding my receipt or anything. I contacted Bissell and went through the usual troubleshooting before I was advised that I could have it collected free of charge via UPS. I noticed that the drive shaft ( small drive gear) to the motor was out of round- so it went in an oblong turn. Their product line has premium cleaning products that leaves your house spotlessly clean and your furniture and carpets in pristine condition. Installed billing and they wanted a receipt however you all use the glossy paper and all the information was gone. Puts you on hold 45 minutes at a time. Press right arrow and then down arrow key to access tooltip, Contact us and we'll help you get what you need, Sign up and save 10% off your first BISSELL.com purchase. They have a range of products to ensure that pet shedding does not turn your house into a mess. Look for it on the back of the bottle or can, near the bottom. Heres a sample: On machines: The serial number is located on a white label like this. Add on a Febreze cleaning formula suited to your product and viola, you are ready to take on the toughest spots at home. 2022 Trustpilot, Inc. All rights reserved. I was asked to phone them and did so today only to be told it is expected it will clog up when you use it. I asked for a refund as this was what I had told them and I was told it was a computer error and the item was on the way to me. When the product worked it was great, Weight of it, Reputation, Light weight but stops working, Just stop worling, Cons: Bissell works in home cleaning industry. Im hoping the correct part is sent but Im pretty confident it will be since they asked for a picture of the model number. I plan to fight the charge with American Express. I have had for 3 years and it doesn't work as well anymore. Their website glitched while I placed an order and never got the order confirmation page on their website or email. For large areas covered with carpets and rugs and for wall carpets, you could choose the upright carpet cleaner models such as PowerBrush or TurboClean . Therefore I placed the order again within about 10-15 minutes. Welcome to the Bissell complaints department brought to you by HissingKitty. They have a range of steam mops, steam cleaners and wet and dry vacuums with spin mops and the specific formula to leave your home spotless and fresh smelling. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. There are twelve models in this range that you can check, and opt for the one most suitable for your unique cleaning requirement. I will be renting a carpet cleaning machine from my local walmart or hardware store form now on.