Enjoy your day. The holder screws to the wall so all you need to do is remove the soap section to access the screws, I get mines from WB Mason is Amazon is sold out. Suggestions? Upon drying it off, the red light was blinking. At this time, check the batteries if you have a battery tester, and ensure that the refill is snapped firmly in place. Upon trying to pull out the internals, I found that the plastic On/Off slide had moved out of its slot. fritteritter (author) from Ohio, USA on December 13, 2012: The new models are constructed differently. Youll be able to tell if this is the case if you place your hand in front of the pump and it does not release any soap or sanitizer. It could be that other accessories may be fitted incorrectly, but this is rare. 3. 0000217537 00000 n 0000035789 00000 n call us. First my soap dispensers started dispensing an excessive amount of soap then it just totally stopped working. Nothing works. Is there a special type of batteries that it takes? HTn1+\Gk;I .NT 8 ,+7gmdmPh*,Gz]GNpwpH4.d?i}YnqO_(jL,*E[T\I7BLu~BVB+j2*x]F{900yG~u.)$p~Y \lPp@5hHo6q17 ;yvtfxiNg2Q)>mB*a9'.e5R~ Dh;!phXjR$2;|+'T>i QTdP/3w~6MZ!@-s VWVK?jp/!& VWr`bnqSq$O My soap dispenser will dispense soap after my hand has moved away from it. After the multiple squirts come out, then the red light flashes three times. Thank you! shannon singh parents; willow creek apartments shooting; jumaane williams net worth. Red light blinking and unit randomely begins operqtion. It wass working and just stoped all of a sudden. 0000033621 00000 n Where can I find one. Some commenters have shared suggestions for cleaning the tubing out by running water and/or vinegar through the pump, but that requires an empty refill canister. 2. Their quality control is clearly poor on these, or it's a poor design - take your pick - but a waste of money in either case. Unlike traditional coupons, these clearly state: $3.00 Coupon on any Reckitt Benckiser product. They do make stands for the hand sanitizer dispensers. Very helpful. then can't find scent's i like all the time :(. To activate, open the dispenser and slide the lock tab up. The most frequent reason soap is not dispensed or too little is dispensed is that the refill is empty or it is loaded incorrectly. I really like the product but the longevity is a major issue. Pro Tip: Do not use abrasive cleaners on the dispenser or cartridge. Cookie Policy | I'm not sure I want one if it's going to malfunction and need replacing every couple of months. Blinking Green and Red-Out off Battery *Safety Switch (automatically shuts unit off when the cover is open) Automatic Hand Sanitizer/Liquid Soap Dispenser Adhesive Tape . Rechargeable batteries discharge differently than alkaline batteries and can fool the dispenser's battery level sensor. So I immediately ceased any removal attempt. fritteritter (author) from Ohio, USA on February 08, 2011: Cynthia, either the device is broken (in which case you can likely return it to the store), or the soap refill needs some adjustment. One of the easiest ways to avoid empty soap or sanitizer dispensers is to look for automated touch-free solutions. hdJQ 0000007799 00000 n My light keeps blinking too, even though I have brand new batteries, it blinks all the time, even when it's in the OFF position. This creates a vacuum in the reservoir, and when the pump retracts, soap is sucked into the tube and released onto your hand. Ensure that the batteries are inserted correctly. how to remove rain gutter nails; used police motorcycles for sale in los angeles, california The neck just above the plastic lid bulges slightly and won't set in. Fewer empty soap and sanitizer dispensers encourage frequent hand washing and also lowers occupant or guest complaints. The Dettol No-Touch Hand Wash System sold in Europe may have a different battery configuration. The light will blink 4 times and it will dispense soap 4 times. The refills that are not compressed are the ones that work fine. What a waste of soap. When you choose PURELL soap and sanitizer dispensers, everyone wins. Over the years we have expanded our selection of commercial equipment and wholesale supplies to include healthcare, educational, food, beverage, office, parts, hotel, shipping, and industrial supplies. Sometimes it would dispense on its own. It doesn't seem to be designed in such a way that it's removable anymore. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters. A blinking green light on the front cover indicates the proper refill is loaded If the light on front of the dispenser is blinking red, check to make sure the correct refill is properly loaded into the dispenser. For maximum hold, let the adhesive set for 24 hours before adding the refill. 0000024251 00000 n I love these dispensers. Customers in Europe can get support from Dettol. I went through one dispenser no problem then I bought a, refill now it won't work..put in new batteries and the light won't come on and it won't dispense..ready to trash it..any suggestions before I do? So basically the only option now is to just buy a new one?? fritteritter (author) from Ohio, USA on February 02, 2013: Danny, the next article in the series discusses that https://discover.hubpages.com/living/Lysol-No-Touc did you guys founf that this device is dispensing alot of soap?? The blinking is an annoyance but for most people, it is worth avoiding the waste involved in using normal batteries. Clean exterior surfaces of the dispenser using, Batteries are not loaded, or are loaded incorrectly, Refill is empty or is loaded improperly, Manual will be automatically added to "My Manuals", Dispenser Purell FS6 Assembly Instructions Manual. Always check your dispensers to make sure they are adequately stocked with soap or sanitizer. 0000007065 00000 n )You can trace these and make sure the circuit print are clean.On re-assembling I placed a strip of flashband(roof sealant) across the inside of the unit over the circuit board to prevent re-occurrence of the problem. Great article! Go figure right. There should be a sticker on the dispensing unit that says "LBL" or "GRY". I have been having the same problem. When premium, recognizable brands are prominently displayed, its clear youve chosen to provide the best and youll get credit for doing all the work you do behind the scenes. Drip trays are attached right below the dispenser. A ledge, sponge, or other items on the counter surface may be triggering the . Thanks Richard, that is a solid fix for a solid cause to some of the problems that many have complained about. i just brought this product and when i turn it on no soap will come out but the red light will blink but no soap will come out what can i do to fix this problem i just brought it can you please tell me what can i do thank you. The sensor is an IR (infrared) light sensor, and it is constantly monitoring a beam of invisible (to the human eye) infrared light. We couldn't find what you're looking for. With my soap dispenser each push of the plunger (which should happen once per dispensing) is easy to hear. Mine won't release soap and the next day there may be a puddle of soap on the counter.SMH. To install the dispenser with fasteners, use a pencil to press through the tape and mark the pilot holes. Click on the image below, use the arrow buttons to go forward or back in the slideshow, and be sure to read the text below each photo. Hand Hygiene Intelligence simply replaced it and all is fine now. In order to make that advice more accessible I have removed over 50 comments that explained problems addressed in other comments, demanded a refund, or were otherwise not helpful to people searching for an answer to their specific problem. 0000034004 00000 n 2023 The WEBstaurant Store, LLC - All Rights Reserved.Variation ID: This video shows the proper installation steps for the GOJO LTX-12 dispensers and applies to GOJO, Purell, Provon, and Micrell dispensers. There may have been other options for the time frame. fritteritter (author) from Ohio, USA on June 06, 2012: Thanks Louis, that sounds terrible! As we were reminded during the Coronavirus pandemic, hand hygiene is an integral component to combating the spread of germs. On automatic hand hygiene dispensers, a low battery level can affect how much soap or sanitizer is being dispensed. Wipe area immediately with a clean, dry cloth and try again. CAUSE: I disassembled it and found the microswitch that is paired with the cam was broken: The bifurcated end of the metal strip that should have been anchored to the switch's body and broken away from the switch. I've tried to find the dispenser it fits but to no avail. are western hognose snakes legal in the uk risk assessment for cleaning pigeon droppings If any of those pieces are broken or misaligned, the device may dispense improperly as Richard noted. HubPages is a registered trademark of The Arena Platform, Inc. Other product and company names shown may be trademarks of their respective owners. How can we stop this??? Purell dispensers blink red when the refill was entered incorrectly. How do you open a Spartan Lite and foamy dispenser? Innovations that can help exceed patient safety goals. My daughter says her's dispensing without any motion dectected! fritteritter (author) from Ohio, USA on June 29, 2013: I have used these since August ya their nice but doesn't last long. The battery is built into the soap refill containers. Easy Recycling and Disposal I have Duracell. Went onto website and cleaned the sensor as suggested and the flashing stopped. When you replace the empty refill, you get fresh product and fresh energy in one simple step. Can't keep buying batteries or soap but LOVE the idea of hands free dispenser. 4. Thanks to a report from a reader whose soap dispenser had a mechanical defect, we now have some insight into warranty fulfillment for the Lysol No-Touch. PROBLEM: My dispenser powered up OK, but after triggering it by hand, it would pump out soap four times and then the light would continuously flash. Since you clearly have a comprehensive understanding of the circumstances under which it does not work you should be able to explain the issue to them and ask for further advice or a replacement product. The problem we are having is when the bath room light is turned off the dispenser puts out 2 shots. 0000012381 00000 n Red light keeps blinking, doesn't dispense each time. Have there been any manufacturing improvements? Thank you all for reporting the issues and suggesting your own solutions! I am very disappointed in the product. again, unless this problem is resolved by your company. Blinking Red And Green Together If the red and green lights on your Battery Tender charger are blinking together, that means your charger is connected to the AC power, but it is not connected to the battery properly. Answer: The red light blinking indicates that there is a refill issue. Fewer empty soap and sanitizer dispensers encourage frequent hand washing and also lowers occupant or guest complaints. dispenser. Dispenser Indicator Light Reference Blinking GREEN Light: dispenser ready No Blinking Light: Batteries need replaced 4 To learn more, visit www.PURELLSOLUTION.com PURELL ES Dispenser Systems available for soap and sanitizer. You may also look into matting that is designed to surround the bottom of the dispenser. Other dispensers can be IoT (internet-of-things) connected and actually send alerts to staff letting them know the dispenser is out of battery. PET bottle and refill components are easy to disassemble, including removal of the battery. Rubbing alcohol and a microfiber cloth are recommended. It did not do that originally but it started doing it after a few months of use. Used q-tip and works fine now. Learn how the GOJO LTX soap dispenser can easily keep your facilities clean! I cleaned the dispenser hole and the sensor and the unit still do not work. When compared to leading touch-free systems on the market. Airwick The circuit board has to be slid out from the track that is holding it. For anyone interested in that approach, you would need to do the following: 2. Purell Advanced Hand Sanitizer kills more than 99.99% of illness-causing germs without damaging your skin. Let me suggest to everyone who reads this: DO NOT BUY THIS PRODUCT. Now it works on and off which is proving frustration. Took ages to get the bubbles out of the carpet. Signature Series offers two hand soap dispenser options, manual and automatic. The problem is not that the red light is on too much, it's not on at all. fritteritter (author) from Ohio, USA on May 14, 2012: Morgan, thank you for sharing! Remove cap from new refill and push new refill into place until it clicks. After the adhesive has fully set, remove the pull tab to activate the battery pack. It can happen from a high amount of glycerin in soap too. If there is a full refill, that has been inserted correctly, the level of soap or sanitizer released can also be affected if the nozzle or spout is clogged. Home; Automatic Door Sensor . 3. 62H!6r2 rh4@`Lh| N8V("`tPTQe #Y4>GbLj:W-h+X ;mA4=)|>br O {1 endstream endobj 78 0 obj <>stream Community Guidelines | Love it! Go to a Repair Caf for free repair services. How should I go about fixing the kitchen dispencer. Linda Robinson from Cicero, New York on October 09, 2015: Good Morning fritteritter what a very interesting brilliant hub. Why is my Purell dispenser flashing red? Designed to Impress, Engineered to Perform Experience breakthrough technology from the brand hospitals trust. Breakthrough Energy-on-the-Refill Technology To fix it isn't too hard but it takes some care. Hope that helps, when you subscribe what are you subscribing for?? Does anyone else with a malfunctioning dispenser not resolved by other methods care to try carefully drying out the insides? Check to ensure that the sticker on the soap refill was removed and that the refill container is fully inserted into the dispenser until it clicks. Owners of units that malfunctioned due to bad wiring or other unresolvable defects have received coupons for a free Lysol No-Touch soap dispenser. There was a problem submitting the request, please try again. or Do i need a separate one for that? All of a sudden, two of them don't work. How do I get the empty bottle out??? New motor's working great so far. 0000005655 00000 n Charles Fazio 727-593-8322 Chz908@aol.com. Thank you so much for this! If you put a ES8 sanitizer refill in a ES8 soap dispenser, it will not dispense and there will be a blinking red light. I want to buy & fix it. Open dispenser by pressing release buttons on the sides on the dispenser and slide the cover down. Finally, the lighting in the bathroom or area where the dispenser is placed can affect how the sensor reacts to hands. Please update if you get a response back from the manufacturer, would love to hear what they suggest. PURELL dispensing systems show guests and customers you care while providing the reliability and ease of maintenance to keep your facility running smoothly. fritteritter (author) from Ohio, USA on May 01, 2011: Soigne, my recommendation is to call Lysol at 1-800-228-4722 (USA) and explain the behavior of the soap dispenser to them. 2. To prevent floor damage, consider installing a drip tray. 0000005380 00000 n Then I got an old toothbrush and brushed the dispenser where the soap comes out, sometimes a build up of soap banks up. The 1200ml tank is compressed like the vent is stopped up. So I imagine most of you are wondering, "Where is this invisible beam coming from?" 1. Very spooky. While seemingly simple, this is one of the most commonly overlooked things that causes people to think that dispensers are broken, when in fact they just need to be refilled or properly installed. California Transparency in Supply Chain Act, GOJO Industries, Inc. has implemented programs to mitigate/eliminate human trafficking from our Supply Chain in accordance with California S.B. I tried troubleshooting. If the refill is properly loaded, the light will blink green after a few moments. Touch Free Dispensing System Instructions. Tony Dymoke-Bradshaw on February 06, 2013: My dispenser delivers three lots of soap each time I put my hands under it. I put new batteries too. I tried your cleaning technique an mine still isn't working. 30,000 washings between battery changes. trailer <<9D00B5470FB04D59939F710363A97627>]/Prev 605122>> startxref 0 %%EOF 135 0 obj <>stream Great concept but needs additional work! Is there a stand that goes with this that i can purchase? Hand sanitizer dispensers, whether freestanding or mounted to a wall or other area, can sometimes leak onto the floor. 2023 The Arena Media Brands, LLC and respective content providers on this website. Automatic hand hygiene dispensers may be malfunctioning if the sensor, which tells the dispenser to release soap or sanitizer, is not sensing that there is a hand in front of it. rheem water heater blinking red light; runescape old school; where do marine aviation mechanics get stationed; Related articles; star trek fleet command best crew for kumari; breville smart oven turn off beep. It has 2 wires attached to it and it should be positioned flush against the oval-shaped cam. Attach the charging puck to the charging port on the back of the sensor pump to charge it. My dispenser keep dispensing soap at random times even when no one is around !! Experience breakthrough technology from the brand hospitals trust. They have very good customer support, you can reach them at 1-800-228-4722. When you first turn it on, it verifies that the beam is unbroken (otherwise if the beam is blocked the device will keep blinking). PURELL ES8 Automatic Soap Dispenser, Graphite, for 1200 mL, PURELL ES8 Automatic Soap Dispenser, Graphite, for 1200 mL PURELL ES8 HEALTHY SOAP Refills (Pack of. Clean the installation area with an alcohol pad and allow the surface to dry for at least 60 seconds. Provon hand soap dispenser light blinks red princes.baird Level 7 (Professional) 225 Answers, 2 Friends, 14 Followers 0 1 I just trying to figure it out since you did not complete details of your questions like how many words the answer but i am hoping that this would help you to the next level. When soap or sanitizer is not being dispensed at the optimal amount, guests can react poorly to having to wait or pump the dispenser multiple times. Did everything the internet said to try to get my dispenser to NOT dispense soap when the bathroom light is turned on or off. I am not sure if they added additional catches inside to prevent the insert from being removed in the new design, but if not you should still be able to pop it out. If the dispensers in your facility are prone to issues, you may want to consider looking into newer, more reliable dispensers. Find answers in product info, Q&As, reviews. Terms of Use | I am stuck with several useless bottles of Lysol liquid soap. 0000035095 00000 n AE:5i[pqGid$X(f';mbA#m you choose a marble with one hand and then a second marble with the other hand. Soap was on the sensor. Start commercial soap and hand care dispenser services today. 0000007166 00000 n JavaScript disabled. Problem In The Gears Apart from the normal reasons if you find out that the lights are blinking then one reason could be the issue in the motor or other internal gears. Please post a comment to let us know if these tips fixed the problem with your Lysol or Dettol No-Touch soap dispenser. However, both soap dispensers began to act erratically and now neither will work. 0000011226 00000 n Hand sanitizer dispensers supply a premeasured amount of hand sanitizer to help prevent waste. Also, feel free to post a comment here regarding your experiences with Lysol customer service. Detach the base from the body, the tubing will disconnect, 6. Very aggravating. I've tried the trouble-shooting methods: changed batteries, cleaned sensors, cleaned soap dispensing tubes, took out and repositioned soap bottles, pushed buttons, etc. Floor stands that signal your commitment to quality. 0000006354 00000 n So evidently, the water that was causing the problem had evaporated and the problem was corrected. Is there a setting to adjust. My unit is about 2 months old. fritteritter 6 months ago from Ohio, USA Hub Author. However, when used regularly, the soap dispenser can malfunction. PURELL Instant Liquid Hand Sanitizer is a Bag-in-Box Dispenser refill thatcomes in 800ml and 1000ml economy sized cartridges for universal fit. They have sent me 4x 3 (12)coupons for use on their products by way of refund. Have two units and one recently started to dispense soap by itself. 0000032192 00000 n 0000087408 00000 n You'll save time, and the solution may be as simple as some quick clean-up. I have checked the sensor and it is spotless. ; PURELL Instant Hand Sanitizer foam is a 1200ml sealed refill of antimicrobial non-aerosol foam containing 70% ethyl alcohol and four moisturizers to help keep skin hydrated. The dispenser pumps 3 to four times when water/liquid gets through the window(at the front just above the blinking red light) and wets the circuit board. If you have correctly installed fully-charged batteries, there may be some other defect. Push green release button and remove empty refill. If the red light won't stop blinking or the system is not dispensing soap, this article will help even the least technical reader to fix it. Installation of dispenser To open the dispenser, insert the provided access key into . Any ideas as to what the problem is? I have been using the dispenser since they came out and refill the original bottle, sometimes the red light flashes continuously, so I first check the batteries, if they are good re-insert them. 1. Push Button Soap Dispensers; Flash touch-free infrared hand dryer; Wall Mounted Paper towel dispensers3*500ML Wall Mounted Commercial Soapuded: 1 x 3*500ml wall mounted soap dispenser 1 x base 1 x secure locking 1 x Pocket Install Fitting. In fact, I purchased two more after several months without problems. Cookie Policy | Otherwise, you should probably consider buying a new soap dispenser. I found that replacing about 1/4 of the soap with water (of course saving the soap in another container for later) made a suitable mixture, but you may want to start with less water. (second and fourth from the end. Thanks for sharing the advice for removing the bottle! 0000000016 00000 n 0000075453 00000 n purell automatic dispenser blinking red light. Got tired of the erratic behavior of the Lysol dispenser and bought the larger light activated chromed plastic refillable dispensers. 0000035644 00000 n Even if you do not want to replace your broken Lysol No-Touch soap dispenser, you can use the $3-off refund coupons on any combination of RB products, which include the following leading brands: Air Wick, Clearasil, Finish, Lysol, Resolve, Veet, and Woolite, among others. 4 For questions, please reach out to Customer Service at 1-800-321-9647 My microswitch was wet inside so I wiped and cleaned with alcohol. If either of these get moisture or soap on them, the red light will flash and dispenser will not work. Proper maintenance of this dispenser should be performed at least once a month. I subscribe and receive refills of the soap once per month. The warranty will not cover any damage due to refilling the dispenser with your own soap. There are also frequently asked questions, a product rating and feedback from users to enable you to optimally use your product. I tried to follow instructions given earlier in these comments to dissamble it and check inside, but it seems that the design must have been changed because there is no way to get the gray insert out. HELP! I also put a piece of Scotch Tape over the soap level viewer hole in the front, to try and prevent a recurrence of moisture in the enclosure. I'll go to use it as in put my hand under dispenser and it should make that noise for sucking some soap up to dispense but it won't My light it flash when my hand is under a few times then stop. Don't squeeze until you activate the sensor with your other hand. The machine pictured above was purchased from Rite Aid pharmacy. You may have to order a new battery case cover if yours is badly corroded. By turning on the light red, this tool assures that the dispenser is off. The two batteries on the front side should be negative (flat) end up, and the two in back should be positive end up. I loved my Lysol soap dispenser until it started dispensing three times for every one time I put my hand by it to actify the motion detector! I'll never buy a Lysol product (including all cleaning products, etc.) We've had these for a couple of months, only used the Lysol soap, and have had two failures. Repeat this process a few times until all the soap residue comes out. Copyright 2016-2021 GOJO Industries, Inc. All rights reserved. WE use the dispenser in the bath room. If you have inserted new full genuine refills but you are still getting a flashing red light, then it sounds like you have defective dispensers and you should return them. Mine is dispensing excessive amounts of soap, but hasn't stopped working. farmers' almanac ontario summer 2021. Pearl Lotion Hand Soap - 4/Case, GOJO 5161-04 FMX Luxury 1250 mL Cranberry Foaming Hand Soap - 4/Case, Kutol 21341 Health Guard 1000 mL Advanced Antibacterial Hand Soap Bag - 6/Case, Kutol 69041 Health Guard 1000 mL Tropical Scented Green Certified Hand Soap Bag - 6/Case, Rubbermaid 3486561 Flex 500 mL Enriched Foam Moisturizing Hand Soap Refill, Rubbermaid FG750112 Autofoam 1100 mL Enriched Foam Moisturizing Hand Soap Refill, Advantage Chemicals 1 Gallon Foaming Hand Soap, GOJO LTX-12 Touchless Soap Dispenser: Lock System, GOJO LTX-12 Touchless Soap Dispenser: Refill, GOJO LTX-12 Touchless Soap Dispenser: Installation. This article is accurate and true to the best of the authors knowledge. In this condition, the unit may dispense either more or less soap than normal, and may it dispense several times before locking up. Had a terrible experience with the customer service person that I was instructed to call. PURELL ES6 Touch-Free Hand Sanitizer Dispenser 6420-01. GOJO refill into a GOJO dispenser, PURELL refill into a PURELL dispenser The dispenser cover must be closed properly The red light comes on and the units are only a few months old with over 75% of the sanitizer still in the refill. 5 Common Hand Hygiene Dispenser Problems & How to Solve Them. The PURELL ES8 Dispensing System eliminates the hassle of battery change-outs Checking and changing batteries can be a major resource drain. 0000005523 00000 n The bag contains 10+6+4=20 marbles, so the probability of selecting a red then a in that order without replacement is: (4/20) (6/19)=24/380 6/95 (6.32%) source: A bag contains 10 blue, 6 green, and 4 red marbles. Some liquid soaps and sanitizers may slowly dry up and clog the nozzle or spout, especially with light use. The most likely cause of the problem (assuming you have always used genuine Lysol Healthy Touch refills) is a failure of the motor or the delicate plastic gears. This happens as a result of malfunctioning dispensers and when a user puts their hand under the sanitizer dispenser but pulls away too quickly. moore high school dress code; peacehealth covid vaccine bellingham; mark harmon heart attack. 0000004726 00000 n Check that the area underneath the soap pump is clear. I bought new soap and the unit still did not work. 0000023605 00000 n To receive additional product, remove hands from below dispenser and repeat Step 1. Unit dispenses on its own. Clear the wires from any hooks at the side of the plastic housing that may be holding them. fritteritter (author) from Ohio, USA on February 22, 2011: Mark, was your soap dispenser working properly before it started malfunctioning, or was it in that condition when you bought it? I opened up my dispenser & found that one leg of the sensor (on the top, near the hole where soap is dispensed) is broken due to rust. PURELL soap and sanitizer dispensers send a signal to guests that you operate a clean, high-quality facility. 0000023717 00000 n Dilute/Thin your soap with a bit of water (distilled is recommended) + flush the pump with a bit of warm water. I just bought my 2nd unit. Hot water goes in and after a couple of (4-5) shots all the gunk and sludge comes out.Do this till nothing but hot water comes out clear. Many times people or employees can mistake a broken dispenser for one that is simply out of soap or sanitizer. When the soap is released by use, the pressure causes a "shooting" spray. 0000031649 00000 n And the red Light was flashing for 5 times and stopped. 0000033296 00000 n My soap dispenser keeps on dispensing when i turn it on. 0000010853 00000 n Problem resides. I just loved my Lysol soap despenser and so did my husband. FdtAQ#%E0ER((Q0 A"" kM(39 r t ?p!_bMyUV51xH$g-]*!>-e_9["*XudK#0k2*(H whU9NX)]=38;Fs6| fritteritter (author) from Ohio, USA on December 07, 2012: It sounds like the tubing may be clogged. Remove the pull tab to activate the battery pack, remove the cap of the refill pump, and push the refill into the pump house until it is secure. I just changed the soap container and now it won't work at all. My dispenser was putting out twice as much hand soap and then the light would start flashing.So I put hot water and vinegar in an empty refill dispenser container and just kept using the dispenser to clear out any clogs or obstructions.It now seems to work fine again.
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