The colour of the flash indicates the assistance level currently selected. Start Activity tracks and logs your riding data similar to Strava. I am not sure if this will comeback but for now it seemed to fix it. Discharge the battery and then recharge it. Basically, he is a businessman and research writer. It may cause a system failure or improper functioning. Then I wouldn't be too concerned. Allow the battery to heat up slowly in a warm place. Upon your first time using it, youll encounter a login screen. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Sounds like only a problem with the app, and nothing to do with the battery or drive system. Select the Pulsometer option and follow the instructions.
How to operate Ribble e-bikes | Ribble Cycles All Ribble e-bikes are fitted with the Iwoc button on the top tube. Or did you get the firmware update? I can confirm the firmware update fixed this. Check sensor speed. The best practice is to use the manufacturer-recommended battery. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. For instance, if it is a less challenging climb, you may not need maximum assistance. See the dealer to solve this issue. Error in the communication with the Battery Pack. Contact us for further assistance. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. The male and female prongs should have a positive connection. If you still cant solve any issue, simply contact the dealer and get the solution. Stop charging and allow system to rest for 30 minutes with bicycle turned off. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Right: Handlebar-mounted Trio control unit. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. I have had a error code that shows itself on my ebikemotion app while riding. If you do not get any power to the display then you should start with the battery as well as all the connectors.
SmartBikes / Mahle Make sure your ebike is powering on and your display panel lights up. We showed the basic electric bike error codes, which can help you to get the exact issue. False battery polarization. Check cables and connect charger. This thing works wonderfully. Switch off the eBike System. Using the navigation or maps requires a $4 per year subscription. caring for your electric bike to find our top tips for maximising battery life. Let it cool down before using the bike again. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. You can find more detailed information about the companion app in our separate MAHLE app blog. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Connect the bicycle to the Dealer APP and check the battery temperature. Do I need tax, insurance or a licence to ride the e-bikes? The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Check charge point and charger. These errors may affect the electrical system of the bike. This section is intended for developers who are debugging system errors. To turn the system on, short press the button and the LEDs will illuminate. If the problem persists, contact your eBike dealer. Check the motor wire connection. Its on a dual motor e cells super monarch. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM Every error code defines different issues with the bike. Common ebike errors may include: 1. With proper maintenance, these can be eliminated. Both low voltage and over voltage protection can cause an error. Excessive temperature during use. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Some common electric bike errors are- 1. Charge the battery within the appropriate temperature ranges. Battery Charge 25 pts. Continue charging. This wrong tendency will lead the throttle abnormality to break or damage. The assistance will still work but only for approximately 50 miles. Create an account to follow your favorite communities and start taking part in conversations. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. Belts can slip when there is too much friction or if the belt is over-tightened.
Batteries4pro - Bosch drive unit error codes list A new era in the riding experience. Its the power supply error of the electric bike. The app raises interaction between bike and rider to a new level. Save my name, email, and website in this browser for the next time I comment. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. He chose to convert a GT Avalanche bike from around 2010 +. Up top, weve highlighted via video how to use the bicycles major features. Check point is in good condition. Unplug brake pads, and to check each brake, restart the bike. Restart the system. What sort of range can I expect from the bike? The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! Temperature too low during charging. Inverted polarity at charger. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. E-Drive system: Mahle Motor Hub drive 40Nm . Error in the communication with the Remote control. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. 130 0 obj
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You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. The bike obviously goes faster if in freemode but I cant get the right setting. What if you already have power and still can not get the bike to move? We have looked at the chart of errors on this site. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. You can try a different controller if you have one or ask for a replacement from the supplier. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. For the full list of error, always consider the manufacturers manual guide. 0000030681 00000 n
It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Discharge the battery and then recharge it. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . Check the motor and peddling sensor cables. One or more hall sensor cables could be disconnected or damaged. Bosch Performance Line 25kph Drive Unit Manual. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some common electric bike errors are-. Please charge the battery Pack. If you have previously registered with the older ebikemotion app you will still need to register. There should be no LEDs lit up. Check wiring and the accessory connected to the light line. Within this menu, there is also a very neat feature. Have connections and connections checked. Email us today, and get a reply within 24 hours on weekdays! Contact your eBike dealer. Short press the button to set the LEDs to flash. It wont function correctly, indicated by, The battery voltage is too high to run the bike. Check if your battery has an on/off switch. 0000009524 00000 n
I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Here is the issue: after the ride I review my activity but I don't see any error message. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. The speed or torque sensor errors can get some errors as they have been overused. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Or you could select the Custom option and set each assistance level to exactly how you prefer it. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. You must log in or register to reply here. 0000011148 00000 n
Short curcuit at power output. 0000029939 00000 n
This is often referred to as electric bike error 5 What type of battery is it? Ive luckily have not had any issues. The display itself is used to indicate the selected power level, available battery level, and more. Frame: Addict eRIDE Disc HMX. Battery Pack voltage too low. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again.