is luxury diamond resorts legit

Close top bar. One of my "benefits" from having my chase sapphire reserve is getting access to the Luxury resorts and hotels collection. You will have more amenities than a luxury hotel and all the privacy you . Points have to logically work their way back to a fractional ownership. Scottsdale Arizona, Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA. Once we pay off the loan can we sell it back. We also recently attended an update after being told the same thing - we had to invest another $20K+ to be a part of HGV. Theyll call you. Money to be made for the right people. May 26, 2020, 19:38 ET. I am a peoples person so I always take something away from the salesman approach and I respect the hustle. If a reps lips are moving they are lying. But sometime down the road, the two clubs are likely to be combined under one roof named Hilton with all the brand-name benefits that Hilton Grand Vacations (HGV) already provides existing owners. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Beware Diamond Resorts conmen lies. Jordan Stark Quality Control Save my name, email, and website in this browser for the next time I comment. I'm 8 months out trying to book a vacation and I cant. The amount of pressure they put on us was INSAINE! Diamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida and Lancaster, United Kingdom. The HGV Max program will fail. I am Diamond member since 2007 and last year even upgraded to a platinum membership status. There is no documentation of these discussions. They literally wouldnt let us leave and kept sending more people in to turn on more pressure. The Luxury Diamond family offers low prices for vacation packages. we went ahead so that we could use it for our 10th anniversary. So option 3 was the only viable option at the time for me. They offer timeshare membership to over 400,000 members. Share your photos and videos with others to prove the truth of your words. When the transition is complete, HGV's management team, headed by CEO Mark Wang, will run the combined company. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This merger doesn't sound like it was in any owner's favor even the Hilton owners. People go for it. Were platinum members and pay outrageous yearly maintenance fees. NEF, BRITTANY, KARIANA, ANDREA, ALEX. Gave me information that wasnt true and left out important information. 300 reviews of Diamond Resorts "Everyone has heard of the high pressured sales pitch given at time share presentations. What's funny is the crooks running this timeshare want $20K from HGVC owners to use Diamond Properties, but then they also want $20K for Diamond owners to use HGVC properties. We also ensure all reviews are published without moderation. Trust pilot forced me to edit my tale at the request of Diamond Resorts who claimed I used "defamatory language". 5302. Now we fight every month to pay our mortgage because they keep stealing out of our account. Through their incompetent IT mapping,they managed to process a booking for 2 nights at a Tenerife hotel (which happened to be fully booked anyway) , and sent the booking to a resort in Santa Fe New Mexico. Wanted to cancel existinfg reservation and make a new one for 1 additional night. Something don't add up. Diamond Resorts - they lied to us about being able to sell back our membership We are survivors of the camp fire. We have been trying to book a vacation in Hawaii and it's always fully booked. Make sure you say that you saw this message via ''Red Week''. This is a con and a scam. They do nothing they promise and they points they give you per year are more costly than a vacation you can take their maintain e fees are outrageous and increase so much every year! Well address brands like Worldmark Club, Wyndham Timeshare, RCI Timeshare, or Westgate Timeshare so check out the articles below. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. not getting points back from cancelled cruise due to covid, get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We booked for End of November and were told it takes 48-72 hours till we receive a confirmation. We have a full list below. This company offers timeshare sales, marketing and management. In late 2021 and 2022, the bigger-than-ever Hilton Vacation Club will then include 154 resorts and 720,000 owners with a global footprint that offers travel to mid-level, upscale and luxury resorts. Hey there I received that same call, I actually went through the entire process and unfortunately the communication is weak between the luxury brand agent and the resort itself. What they call training is a joke, a . The price per points is a small profit to what I paid over the years for my DRI gold status. Basically the timeshare although we were always told its not a timeshare because you own a part of it! The pandemic gave all major travel companies, including timeshares, a yearlong timeout to recalibrate for travel to resume. Otherwise known as Diamond Resorts International, the organization presently has 379 destinations in 35 nations across the globe. What kind of sadistic person says that? Copyright 1997-2023, Ripoff Report. Why Ripoff Report will not release author information! I called diamond and got my port fees back but I never got my points back. If i was happy with the contract maybe when it was up in two years I might have became a member but not after the treatment and lies I received. This is the second bad experience Ive had using one of their packages. Today's call went on for an hour where I was left on hold for 30 minutes and then hung up for a survey! My desired outcome would be to cancel my contract and get refunded for what i have payed. If you ask yourself 'How to sell a timeshare?' No one gives you any answers. I have had an unsolicited letter from 'Diamond Resorts' offering me a 2 night break in a luxury apartment in the UK (Devon/Staffs/Lake District) for 69, just for listening to their 90 minute sales pitch (timeshare). they were pissed!! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. The main point was that i had to buy into Hilton Max. Why? At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. We're very unhappy and want out. Lots of games with the Salespeople. Les Hoover This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. We were majorly scammed. We discovered our son had covid the night we arrived. Basically give them bank details, and they'll take your money, regardless! Then if this is the case $138.46 all the way to $1894.12 shows a huge issue. Get wrong info when you do get someone. Your company did not verify any information on the card. Full disclosure: the author of this Ask RedWeek is a longtime owner at Diamond Resorts. Our current maintenance fees for the gold level our $6500. Check Luxury Diamond Resort Reviews below. Each time! This assesment could help educate you into making the right decision. We will be leaving this trip early to find a hotel near by because it is that disgusting and we get no sleep because of the conjoint room. All Rights Reserved | Luxury Diamond Resorts, For Questions & Inquiries: E-mail: Customerservice@luxurydiamondresorts.com, For Reservations: E-Mail: Reservations@luxurydiamondresorts.com, For Refer a Friend or Family Member: sales@ldresorts.com. Now that HGV purchased Diamond we are being told by their sales staff that we now have to upgrade to Hilton HGV Max by paying an additional $20k in order to access to Hilton properties are else we will be only limited to Diamond's diminishing properties under their US collection. Diamond Resorts has owed us a refund of $1708 for two years now. While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. It's officially official: Hilton Grand Vacations' $1.4 billion acquisition of Diamond Resorts has closed. I made a payment to TSR on or about June 19, 2022 for approximately $450 for an invoice I received. The caller said he hoped we enjoyed our stay. As we've discussed elsewhere in this blog, Diamond Resorts International (DRI) is a huge timeshare developer based in Las Vegas, Nevada. The staff at the hotel were very understanding and thanked us for leaving. We would like our ownership to be terminated. Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary Diamond Resorts International Hilton Grand Vacations Total FAILURE! What you are about to read has been watered down. There should be a way to Sue this company. We have been going to Sunset Harbour for over 25 years and love it there but on a recent visit it was obvious that even the staff there regret any association with Diamond or Hilton. I wish I had added it up before. I have the same situation as Lorna posted in the previous comment. Innovative resorts for luxury vacations and Unique Experiences. According to Diamond CEO Mike Flaskey, HGV will also incorporate Diamond's "events and concerts platform" to deliver expanded vacation opportunities to owners. Not reside in these U.S. States or Canadian Territories: AK, HI, ID, NE, WV, Puerto Rico, Alberta, British Columbia, Manitoba, NW Territories, Nunavut, Prince Edward Island, Quebec, Saskatchewan or Yukon. Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. Why book with us? Now I'm so broke and no one can help me get out of it. Diamond Resorts is affiliated with over 200 resorts in the U.S., Mexico, Canada, Caribbean, Europe, Africa and Australia. BBB Business Profiles generally cover a three-year reporting period. Because that is a lot of additional money - I already own a deeded week and paid that much for 9000 points. As Diamond owner, we were told today if we do not spend about $20,000 to move to Hilton we could loose most resorts be were promised when buying! is luxury diamond resorts legitgeorgia foraging laws. Then fractional ownership of condo for example would have to divide say $300 a month for the HOA and here guessing $300 a month on utilities this is $600 a month and $7200 a year. ALL INCLUSIVE VACATIONS Choose from Costa Rica, Curacao, Dominican Republic, Mexico, Jamaica or Panama to enjoy the all inclusive benefits offered. They want u to pay for the rest of your life and then pass it on to your kids so they can pay it's ridiculous. Just steps from Playa del Carmen's famous Fifth Avenue, our AAA Four-Diamond resort will make you feel lucky by just being here. I need to get out of this contract. The presentation is just a sales pitch so they can get paid. Is there no one to stop these people? What they are not telling you amidst all those marketing marveling and chanting of how great Hilton is, and how much they did a study looking at all the problems and complaints that diamond owners had worn their vacation packages, is that they are effectively FORCING diamond owners to buy Hilton points and convert over to the new HVG system. You'll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. Equity Estates: Vacation Equity Funds. Full List of Timeshare Scams Below 2023 Trustpilot, Inc. All rights reserved. I feel like I was sucker punched during my owner's update. Warning: This site requires Javascript to function properly. So we took a huge loss basically got $5,000 just to get out of the deed. Makes me hate Hilton more too! And I'm sorry I said I had no money down and they were like do u have a credit card. Sent the wrong paperwork twice. Too bad they are so greedy. Las Vegas Nevada Let me start off we are a family of 7 with a lower class income. Nearby are Aquaworld, La Isla Shopping Mall, and Luxury Avenue. So I just found out that the former Diamond Resorts are not available to Hilton Grand Vacation Club owners. I have acquired a lung disease that prevents me from traveling, they do not care about debilitating health issues. The property was never listed. Business Details Location of This Business 10600 W Charleston Blvd, Las Vegas, NV. I kept asking the lying salesman If I purchased this package, I don't want to sit through anymore presentations. Hilton Grand Vacation has taken over and completely unhelpful. It is hard to trust anyone now.. Like all of you, I was cohersted into signing the contract. I have outlined the tactics used by their sales staff. You may receive a call offering a free stay at a big brand hotel. This is after a month of failure to contact them. Refer a friend a family member and GET REWARDED!!!!! The result, so far: Wyndham Destinations rebranded its entire company to shift towards a travel-club model that offers all travel services, not just reservations at timeshares. If a reps lips are moving they are lying. Diamond Resorts/Hilton Grand Vacations is a scam. Somehow they put my card on file without my permission and charged my account for her member service. Until check out time, and the woman assigned to this part was very clear and forthcoming when she went over the entire sale, which was NOT how it was presented to us. I was told when we did a small point package for HGVMax there would not be fees to transfer our points to Hilton Honors or to roll our points over from Diamondnow I am told there are cost for everything now. You are all liers. Diamond Resorts International Marketing, Inc. It is a scam! Our last visit in October 2021 was terrible. I don't know if he spoke the truth. Youll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. 1. I hope i have a chance bases on the fact that I do not fit the creteria. I think I have paid enough to this company for something that is never used. He says all purchases are non-refundable and has no idea what the 3 days right of rescission is. From the beginning when I started with Diamond resorts I have been lied to, promised to be treated and get the perks like a member, I was treated awful and belittled at the tour which took a long time. We are Gold members of Diamond and made the horrible mistake of paying the fees to to include Hilton HGVC. So if enough of us stand strong they'll have to deal will us to get rid of some of those proprieties in the portfolio. We agreed and were told we get a confirmation within a few hours. Diamond told us this was an investment and that wed be able to make money off renting the timeshare. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Settled in Las Vegas, NV, Diamond Resorts currently has CEO - Michael Flaskey in charge. They spoke to a supervisor and got back to me saying it was handled. The Caribbean Islands we offer extend to the Dominican Republic, Jamaica, and the Grand Cayman Islands. 9 business days still nothing, we called again, always excuses, we first have to sign the Terms and conditions, They send them now, and then 24 hours later we get a hotel confirmation. It has been the most outrageous conduct I have ever seen. They only take Hilton Honors Points and refuse our HGVC owner club points. As a result, we continued to purchase points and found that we still couldn't find what we wanted. Also known as Diamond Resorts International, the company now has a network of more than 379 destinations in 35 countries across the globe. Timeshare scams are at an all-time high, especially when they come as timeshare resales scams. I am paying roughly $1,894.12 per year for maintenance. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. The company has changed ownership twice since we joined and is now owned by Hilton. Yeah. Mind u I was there since 830 am. Well I refused. I was very patient with them and road it all the way out, most people would not do that, therefore it may not be for you. we are 19 months out and I can't but can't book Virginia. What's the big picture impact of this transaction and, more importantly, what does it mean for owners of both timeshare companies? I, too, am waiting to join a class action suit. Members Login to Your Club Below LUX VACATION RESORTS MEMBERS - LOGIN HERE Are you just about to make a purchase online? It cost $4,000 USD and I planned to return in March 2020 - however Covid struck, and my country (NZ) closed its borders, re-opening them at the end of July 2022. LAS VEGAS, March 15, 2021 /PRNewswire/ -- Diamond Resorts , a global leader in the hospitality, vacation ownership and entertainment industries, announces another legal victory in Diamond v.. My fianc paid $38,000+ for her shares. I was told again, there is no availability. Give me my $900 back and stop stealing the little bit of disability I get monthly. Diamond is a political theater of liars and thieves it's who you know and who you owe sales is everything at the cost of integrity they only care about sales and sales goals period. Your company did not verify any information on the card. It was more like $35K. We accepted the offer. This is a total scam!!! It is nearly impossible to book at a resort that can accommodate two women traveling together by having inventory that has 2 Bedrooms and 2 Bathrooms. prospect heights shooting; rent to own homes in pleasanton, tx; webgl examples github I would like to still sell the property. In the near future, I'm guessing that HGV will only drag us diamond owners thru the mud a few more times before it's all said and done!!! Desired outcome: lucent health claims address; olaplex stock predictions; champions league 2008 09; is luxury diamond resorts legit. Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In late December, Diane Burkhart sent a complaint to the FBI describing how her 88-year-old father agreed to purchase $250,000 worth of timeshare points over the course of 18 months, from 2016 . Thank you all for your comments. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. Each year I save points from VRI into Diamond so I can use the points. Since I arrive i told the sales lady ,we aren't spendding no more money. I had my kids, they were hungry annoyed. I think I have paid enough to this company for something that is never used. Hilton Grand Vacations has completed the previously announced acquisition of Diamond Resorts International, creating the largest upper upscale and luxury timeshare operator in a stock-based. 9 First Class. If I could give zero stars I would. On September 11, I enthusiastically paid the deposit and filled out the contract. Four hours into a two hour presentation, the sales woman refused to continue until my wife returned from the restroom. I drove from the rgv to Florida so we planned each day to make the best out of it. Out of their 500 locations, we get the choice of 20 and none of what they promised us! Dont waste your money with Diamond Resorts. A day later or so out of the blue they call and I am on hold first time for an hour and when the person answered they hung up immediately without speaking. This is a total rip off! It is very unprofessional and a terrible look on them. Is Luxury Diamond Resorts legit? I had a all points cruise I booked thru diamond resorts it was 17000 points and it was with royal caribbean to alaska for 1 week in June 2020. Of course it was nothing but a sales pitch. Company Name: Diamond Resorts International Company Address: 104 Sage Street, Taft Company Website: 8711649240 Company Phone: 16612034093 In 2013, we were visiting the Cancun Resort in Las Vegas when we were told that Diamond Resorts had taken over the membership that we had in two different timeshare companies. I am excited to see how all of this unfolds. I want my money back!!! marjorie rubin harris / spectrum channel guide birmingham, al / is luxury diamond resorts legit. Got SCAMMED! and if we did not our $400+ month maintenance fees would increase to $1,000 in January. Warning: Your web browser is out of date. I just got the same call 6/8/2022 and was so glad to read this review while on the phone because the connection will the Hilton timeshare experience made me think it was Hilton I was speaking with. Disney resorts memberships include opportunities to stay at resorts located around the world through the world collection. I will be researching the best way to unload this timeshare! We did not become members. LUX TRAVEL CLUB Offering exclusive member savings on resorts, car rentals, air and more. You get the idea. Also, we thought the hard timeshare sales tactics of badmouthing the competition and making an offer contingent on your accepting it immediately were a thing of the past.! I am simply not falling for any more lies. Time to travel again, or take a different kind of vacation? "As Diamond properties are rebranded under the HGV umbrella, they will be available for rental on Hilton.com.". Luxury Diamond Services INTERNATIONAL VACATIONS Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! Diamond Resorts is known for its specialized points systems, which give customers access to an assortment of domestic and exotic locations. What I want is answers. HGVC Owner here. I have done this for 20 yrs. We got suckered into these timeshares as well. we have the answer. REGULAR RATE $3189 5 Days / 4 Nights In Luxury Accommodations It all has to go through them and then be accepted by HGV. I would like someone to contact me so I can resolve this issue. We are going to wait to the beginning of the year and see what they do. To book stays at non-HGV resorts and Diamond inventory, HGV owners will need to go through an exchange company probably RCI or Interval International to secure a reservation. This is how the conversation went - I have to ask my manager. While Diamond Resorts boasts luxury vacation spots in hundreds of international locations, the company insists that vacation-going and timeshare ownership should be for everyone. Diamond Resorts is a scam. They companies unwilling to buy back their timeshares, maintenance charges and resort availalbility, wish to terminate, no clause in contract. Katherine Mitchel Sales Person I am not this one. To get access to use Diamond properties, they want another $20K membership. For two years been trying to book a vacation. This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. This review was chosen algorithmically as the most valued customer feedback. We were told we were going to a member update and again we were subjected to high pressured sales. Refund the money owed immediately. Make sure you deal only with legitimate timeshare resale companies. Our Editor's Review: Shutterstock. In some cases, you won't get a refund if a hurricane strikes during your stay . It seems unless we spend more money we will have less to choose from. - they lied to us about being able to sell back our membership. I wonder if Hilton will dramatically increase my value and if I could sell it in the future for more than is offered now. Write a description for this list item and include information that will interest site visitors. Diamond Resorts has an average consumer rating of 2 stars from 226 reviews. They will promote that its a no pressure friendly meeting to answer any questions when in fact its just their opportunity to squeeze more money out of your wallets! Diamond and its predecessor Embarc operate a bait and switch selling process. we went to Vegas to get away from all the devastation of the fire . I have a deed at Lake Tahoe Vacation Resort but use Diamond points. we owned deeded weeks 51 and 52 and another 52 , 3 weeks at parkway international resort for the last 32 years and its had several owners, every time they say it needs a major facelift and you know what goes along with that, our money out the window, i cant take it any more, i could have bought a mansion for the money those trumps and trillionaires have raped me for. I am so disappointed. Just rent a motel and save a huge amount of money to enjoy on the rest of your vacation expenses. I hope this helps other people avoid being scammed like we were. 2. Short term, both companies will remain separate entities while their management teams figure out how to consolidate them into the world's #2 timeshare company, right behind #1 Wyndham Destinations and just ahead of #3 Marriott Vacations. Book instantly online, or through your personal concierge, the best price is guaranteed! It's SO frustrating and that is why I would like to get out of Diamond altogether. I am disgusted by the service I received by leeanne. Enjoy elite dining experiences, inspired by flavorful and exotic locations from across . They forced us to sign a contract when all we wanted to do was go parasailing for our anniversary. No one will answer the phone when you call. A good portion of all-inclusive resorts are located in Mexico and the Caribbeanwhere hurricanes are known to wreak havoc. Nestled along an incredibly beautiful beach, Sandos Cancun Luxury Experience Resort is conveniently located in the Hotel Zone. I think a class action will probably come, but still a little early right now, maybe next year. My family sold $10,000 points in November of 2020. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. We are Diamond Gold, Hilton told us last week at the Las Vegas Polo Towers that only 10% of Diamond owners have not upgraded to Max, (I bet not) they offered us $14,900 to upgrade, $1,600 down and $300 a month for 10 years.) I gave birth to my third child a year after getting this crap and now they are telling me I have to get a separate hotel room because when I purchased the package it was a party of 4. Example the website indicates they have 130 resorts in Italy. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. How can you excess maintenance fees on properties that are no longer associated with the agreement? All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. All the paperwork is under Diamond but she keep saying that we where Hilton. I emailed them requesting a refund and never heard back. We had the displeasure of attending our owners update yesterday here at Polo Towers so we could learn all the wonderful benefits of the Hilton merger. They were nice, and told me they would try to sell it. Looking for more information? We walked out of "update" today and so did others.