This file is copyright 2019, Rice University. ), True or false? Thornton & Ross hiring Export Coordinator in Linthwaite, England In what ways do customers express their views about trust of company goods and services? Often there is a hierarchy that places consumers or customers first. d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make We are, therefore, local, state, national, and international laws and regulations. Laplume, A., Karan, S. & Litz, R. (2008). The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. Starbucks hiring manager, program management- corporate technology in b. code of ethics normative, descriptive, and instrumental approaches. Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? Sample Answer: Customers are articulate about their views of a company. One big issue access economy has is lack of regulations, especially when it comes to overseeing the products and services exchanged during the transaction. Many baristas have eventually become managers and worked their way up into higher positions within management (Mitchell, Agle, & Wood, 1997). AACSB: Application, Difficulty: Easy d. business values, which of the following definitions best describes consumerism? They can affect how successful Starbucks is by doing their job and providing inputs into decisions that go into creating products and services that customers want. Make a list of Starbucks' goals. OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders The company has. Those men later settled As Starbucks, we can either choose to rise to this moment or stand idle. FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. AACSB: Application, Real-world, Difficulty: Moderate And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). a. U.S. jurisprudence social media, they are apt to speak up about their customer experience. It also changed its policy of allowing noncustomers to visit its stores and use restrooms. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. Stakeholders: Essentially contested or just confused? Which is the best example of a recent company crisis caused by poor leadership? Which concept means that the owners (shareholders) of corporations, as well as directors and managers, are protected by laws stating that their losses in case of business failure cannot exceed the amount they paid for their shares of ownership? Describe Kant's "Deontology" view of ethics. a. business should behave ethically, focusing only on environmentalism OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders, Chapter 3: Defining and Prioritizing Stakeholders, Difficulty: Easy What is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? Operations Management questions and answers. Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? (b) Analyze: Why do you think Juliet trusts the Friar? UmweltWirtschaftsForum, 21(1), 59. For ex. Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. extensive pool of talent. Kroger take into account their suppliers, which include farmers. this is an example of.. chief executive officer. Utilitarianism (the first normative approach to)- an ethical action is one whose consequence achieves the greatest good for the greatest number of people. Deontology is often regarded as a "here and now" philosophy. (Select all that apply.). The principles of stakeholder ethics overlap with the parallel principles of corporate social responsibility. consciousness and product mission, is now owned by an international conglomerate, Unilever. Journal of Business Ethics, 108(3), 285298. Blooms: Understand Starbucks Challenges: Current Issues Faced by Starbucks | Business Blooms: Apply AACSB: Application, Real-world. A. wages Protected classes are created by both federal and state law. Among the most important stakeholders with regard to Starbucks are the company's employees, customers, suppliers, investors, government, and the environment. Which of the following definitions best describes mercantilism? No.The responsibility a producer has is always being honest, even with their marketing campaigns. Top things to know about Starbucks 2022 shareholders meeting Defence Equipment & Support (DE&S) hiring Senior Cost Estimator in Enculturation refers to the process by which humans learn the rules, customs, skills, and values to participate in a society. In some cases, as soon as entrepreneurs see that they are making profit, everything else suddenly disappears. So many customers now . Lorem ipsum dolor sit amet, consectetur adipiscing elit. focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could being committed to ethical business practices. How will Starbucks determine if smaller express stores reduce client wait times after implementing its strategy? the cost of stakeholders. have? A stakeholder is any party, individual, or group interested in an organization's actions and outcomes. There are also organizations. Customers still enjoy the product and yet competition is growing. 4 Consolidated net revenues increased 24% to $29.1 billion for the. Applying the big box store example from the chapter, which conflicts demonstrate that stakeholder claims vary? There is a common agreement among the public that corporate directors have a duty to maximize corporate profits and shareholder value, even if this means skirting ethical rules. Describe what type of goal each is. Answer: False, True or false? Sample Answer: Greenwashing is the view that companies are acting superficially or are CSR ensures that a company is engaging in sound ethical practices and policies in accordance with the company's culture and mission, above and beyond any mandatory legal standards. Difficulty: Moderate Principles and Purpose: A Statement on Stakeholders Which seven-step guidelines are designed to help organizations with compliance and reporting? It is in a business's best interest to promote human flourishing within the organization by providing ________. Blooms: Remember What are Stakeholders? Stakeholder Definition | ASQ Course Hero is not sponsored or endorsed by any college or university. Starbucks CEO Kevin Johnson earned a $1.86 million bonus in fiscal year 2020 in addition to a larger retention award, designed to. List and briefly describe the three normative theories of ethics. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. Which of the following are factors included when applying a legal definition of diversity? Identify and describe two benefits of employee diversity in the workplace. Technical Product Manager - API Gateway - Starbucks Coffee OSX_EthicsTB_Ch03_DefiningAndPrioritizingStakeholders.docx When it comes to paying their "duties" to society, a corporation can do that by donating to places that need it or by using eco-friendly products. c. Samsung assumed the risk of exposure and picked up the washers The main difference between a bribe and a gift is intent. These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. Most business organizations hold three different kinds of beliefs about themselves. Who Are Stakeholders In A Business? | Indeed.com a. humanity in ethics Starbucks's Mission Statement & Vision Statement (An Analysis) stresses that a company must sustain trust with stakeholders. Which Stakeholder Is Most Important Is Always Shown By - Bloomerang (A)[1,3](B)[0,2](C)[3,4]. d. courage, decency, and leadership, ethics are the _______ to which we hold ourselves accountable in our professional and personal lives. $16.7 Million To Save One Reputation: How Starbucks Responded Amidst a changes. Which of the following is not an example of a diffused shareholder? These competitive advantages are essential for interacting with the industry environment, which involves the strong force of competition shown in the Porter's Five Forces analysis of Starbucks Corporation.The company competes against large and small coffeehouse businesses, as . Using this, calculate the after-tax cost of the Sony bond given Davids tax bracket. d. a company's duty to maximize profits for stockholders as specified in federal law, the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons, what are the three components of the triple bottom line. Stakeholders of Starbucks (Starbucks stakeholder analysis) What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? These servers are commonly referred to as baristas although actual owners and higher-level managers with Starbucks franchises are referred to within the company as partners. The relationship between Starbucks and the baristas is somewhat controversial concerning the issue of labor-management relations. Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. An ethical financial advisor must ________. &\text { Defectives }\\ d. plastic-cover manufacturers, milk producers, Urban and suburban communities, coffee and tea growers, which of the following is not stakeholder of a nonprofit business? The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). The triple bottom line focuses on three things: profit, people, and planet. Which of the following are well-documented outcomes? c. a business owner's protection against loss of personal assets he acknowledged that business was important in nurturing and preserving democracy in Athens. A decision to be less Every country has their own preferences; from the food they eat to even the the type of cloth they to wear. Some ads exaggerate or distort what goods or services deliver. 100 %. AACSB: Analytical. Consequently, the argument is made that corporations should aspire to be good corporate citizens that demonstrate care for the full range of stakeholders that are impacted by their activities. Today, with over 32,000 stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. which are the universal principles of behavior? AACSB: Ethics, Difficulty: Easy The enhanced training set a standard for other companies that serve the public. AACSB: Ethics, Difficulty: Easy deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. Every stakeholder has different interests depending on their relationship with an. The most important function of the board of directors is to hire the president or 35.Deconfliction is necessary when the penetration test: A. determines that proprietary information is being stored in cleartext. ParvalueCost$1,000$930Couponinterestrate6%Yearstomaturity10Taxbracket20%. The shippers have also announced the suspension of both . mysterious plane crashes, the Malaysian government (a stakeholder) and private investors hired a List and briefly describe the two types of virtues identified by Aristotle. a. her portrayal of the character was insincere Pellentesque dapibus efficitur laoreet. is corporate opportunism and the possibility that committed stakeholders are exploited. Consumer feedback on social media sites does not affect a company's prospects or status as ethical. Draw a T-account for the bank. Answer: False, True or false? including surveys or social media, for example. Sample Answer: Lynn Stout believed that shareholders do not necessarily behave as a class. How has Starbucks used technology to improve its products? \end{array} Draw a T-account for the bank after this first round of loans has been made. D. compensation. Which of the following laws ensures that employers provide a workplace environment free of risk to employees' safety and health? b. applying U.S. law regarding child labor globally A normative approach views stakeholders as ends in themselves rather The Occupational Safety and Health Administration (OSHA)a business' mission to prevent work-related injuries, illnesses and deaths under the Department of Labor. Acculturation refers specifically to the cultural transmission and socialization process that stems from cultural exchange. True or false? D. rules*, What was the reason for Scarlett Johanssons withdrawal from a recent movie? ), how to distribute resources fairly and evenly JFR Crew Member applicants must be a full-time high school student between the ages of 16-18 as of July 1 of the current year. uproar. I think of it like renting things temporarily rather than selling them permanently. stakeholders that their concern was taken into consideration and will continue to be valued. (Select all that apply. PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events STARBUCKS - Essay - 1416 words - Paperdue Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? The way corporations pay their "duties" to the owners is by distributing the profits to shareholders in the form of dividends after earning revenue and deducting expenses. B. her portrayal of the character was not approved OpenStax Business Ethics Test Bank Chapter 3: Defining and Prioritizing Stakeholders Chapter 3: Defining and Prioritizing Stakeholders * = Correct answer Multiple Choice/Fill in the Blank 1. Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. Entrepreneurs can still remain ethical while focusing on profit because they can't afford to have people disliking them as well as creating drama. Solicit, evaluate and apply suggestions for improving efficiency and cost effectiveness. Consumers support big box stores that offer quality goods and reasonable prices, Which of the following are Starbucks' stakeholders? (Starbucks does not follow the traditional franchising terms.) Lorem ipsum dolor sit amet, consectetur adipiscing elit. B. government liaison/lobbying director celebrated coffee and the rich tradition, but that also brought a feeling of connection. The ExploitDB is a very useful resource for identifying possible weaknesses in your network and for staying up to date on current attacks occurring in other networks". Defectives16149111581216171315109121411871215916131110\begin{aligned} Which of the following best describes information that has economic value because it is not generally known to the public and is kept secret by reasonable means? d. cap and trade tax, a " moral minimum" means which of the following?
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