Travelers checks may be cashed at Guest Services. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Vaccination requirements change frequently. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. Grats for 2 for free. It depends on the type of OBC you have. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. By This thread has been helpful to usnewbies on HAL. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. . If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. You will be responsible for all costs you incur to join the vessel at the next port. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. You can also complete your health assessment and book shore excursions prior to your cruise. Distribute your ship phone number to friends and relatives. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. I've had up to $1000 hold put on my cc for car rental. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Intimate dining featuring Double R Ranch Beef and fresh seafood. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. Usually there is a fee required. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. No smoking of any kind will be permitted on any stateroom verandah. You will be able to leave a comment after signing in, By You may request seating time, table size and indicate with whom you wish to dine. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. of people and the oceans we sail upon. Fax Service: Please contact the Guest Services for details if you wish to send a fax. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. The only exception is cash for gambling. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! All onboard purchases and services are charged to your account by using your stateroom keycard. Other restrictions and exclusions may apply. We have some from HAL; some from TA and also our CCL stocks. My experience has been the same as Krazy Kruizers. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. You will be responsible for all costs you incur to join the vessel at the next port. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. appreciate the info. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. The U.S. dollar is the only currency accepted on board Holland America Line ships. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. We're sorry, this promotion has ended. Let the vacation begin the moment you arrive in a new country. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. We seek, to the extent feasible, to accommodate guests with disabilities. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava During the voyage, a safe to store your valuables and important documents is available in your stateroom. Please complete the Online Check-In process at. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Please note that fees and visa requirements are subject to change without notice. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. Reservations may be made on board by contacting the restaurant manager. Bring your travel and health insurance information and have it handy at all times. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. Featured fares are per stateroom based on double occupancy. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. The reduced deposit applies to sailings of 3 days or longer. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). I understand what you are saying and for people who can afford it, it is not much to worry about. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. HAL reserves the right to apply this price protection and offer at its discretion. And I have been successful with just putting gambling money on room account and then cashing out at casino. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. You should have it available at the gangway when disembarking so please DO NOT pack it in your tagged luggage. Shore Excursions are available for purchase online until three days prior to the sailing. Reservations and dining times will be available to pre-reserve. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. A luxurious dining experience in a room graced with fine art and antiques. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. No internet purchase required to download or use on board. Appointments are strongly suggested, particularly for Dressy Nights. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. Started June 21, 2021, By Please attach a tag to each piece of luggage you will be checking on the cruise. Safety begins with the design of our ships. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. I prepaid a drink package and soda cards and 2 excursions. Our ships are as environmentally sound as they are beautiful. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Correct -- no savings. We had over $1500 in OBC, PLUS free gratuities, PLUS a $100 Signature Beverage card. You do not need to include any suffixes on your airline ticket. A credit card is required for all inbound phone calls to a ship. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). If you dont use it, you lose it. WebFind the best value cruise sailings to South America in January 2024. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Choose from options for calling only, calling and messaging or calling, messaging and data. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. Experience the best in cruise ship entertainment. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. No, the cash deposit is the same as the credit card deposit. Powered by Invision Community. All staterooms are equipped with hair dryers. Cash is not accepted for individual transactions, e.g. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Reconfirm any special transfer requirements for disembarkation with the on board. Previously with RCCL and with Carnival I have never run into this. When you board and look at your on board account you will see entries like these: The first is for any on board credits purchased for or by you and are fully refundable. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Onboard Credit is spending money for you to use to purchase products or services while onboard. If downloading or using off ship, your regular carrier rates may apply. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. All values herein are in USD. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Please see the following important information about your luggage tags. Youth Staff cannot assist in the washroom in any way. of your seating request will be listed on your Cruise Contract. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. It also shows you how to correctly put on your lifejacket. A 3% service fee will be added to your onboard account for all cash advances. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. Good explanation! From time to time guests encounter transportation delays in getting to their cruise ship. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Theres never a dull moment on your Holland America Line cruises. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Have It All Early Booking Bonus | Holland America Line. Times and locations can be found listed in Navigator and the When & Where program. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. and souvenir bar glass at any bar. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. You should have it available at the gangway when disembarking so please. This will generally include any credit given by a TA. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation.